Privacy Policy
Tresemple Farm
Tresemple Farm (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit https://tresemplefarm.co.uk/.
1. Who We Are
Tresemple Farm is a farm-based business offering markets, events, and related services.
Contact details:
Email: thefarmyardmarket@tresemplefarm.co.uk
Phone: 0784 931 0461
If you have any questions about this policy or your data, please contact us using the details above.
2. What Data We Collect
We may collect and process the following data:
Information you provide to us:
- Name
- Email address
- Phone number
- Booking or enquiry details
- Any information submitted via contact forms
Automatically collected data:
- IP address
- Browser type and device
- Pages visited and time spent on site
- Cookies and tracking data
3. How We Use Your Data
We use your data to:
- Respond to enquiries and messages
- Process bookings or event registrations
- Send marketing emails (where you have opted in)
- Improve our website and user experience
- Manage our business operations
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – for email marketing and optional cookies
- Contract – when processing bookings or services
- Legitimate interests – to improve our services and website
- Legal obligation – where required by law
5. Email Marketing
We may send you emails about events, markets, and updates if you have opted in.
We use third-party platforms (such as Omnisend or similar) to manage email campaigns.
You can unsubscribe at any time by clicking the link in our emails.
6. Cookies
Our website uses cookies to:
- Improve website functionality
- Analyse website traffic
- Support marketing efforts
You can control or disable cookies through your browser settings.
(You may wish to add a separate Cookie Policy for full compliance.)
7. Third-Party Services
We may use trusted third-party services, including:
- Website analytics (e.g. Google Analytics)
- Email marketing platforms
- Booking systems
- Payment processors (if applicable)
These providers may process your data on our behalf and are required to comply with data protection laws.
8. Data Sharing
We do not sell your personal data.
We may share your data with:
- Service providers (e.g. booking or email platforms)
- Legal authorities if required
9. Data Retention
We only keep your personal data for as long as necessary:
- Enquiries: up to 12 months
- Customer/booking data: up to 6 years (for legal/accounting purposes)
- Marketing data: until you unsubscribe
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office
To exercise any of these rights, contact us using the details above.
11. Data Security
We take appropriate measures to protect your data, including:
- Secure hosting environments
- Encrypted connections (SSL)
- Restricted access to personal data
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Tresemple Farm
Email: thefarmyardmarket@tresemplefarm.co.uk
Phone: 0784 931 0461